Workflow
New Research Reveals the Toll of the Unruly Customer on Frontline Workers
GlobeNewswire·2025-02-04 22:00

Survey by Perceptyx’s Center for Workforce Transformation finds retail workers hardest hit, with more than half seeking a new jobTEMECULA, Calif., Feb. 04, 2025 (GLOBE NEWSWIRE) -- Perceptyx, the global leader in employee listening and actioning for a better workplace, today released results of a survey of 21,000 frontline employees about their experience at work. The report, The Forgotten Frontline: Closing the Gap in Engagement and Support, reveals that 53% of all workers who deal directly with the public ...