32.1 32.2 29.9 30.0 2.2 2.2 3Q22 3Q23 0.2% 1.3% 0.3% • any events that disrupt our networks, information systems or properties and impair our operating activities or our reputation; • the effects of governmental regulation on our business including subsidies to consumers, subsidies and incentives for competitors, costs, disruptions and possible limitations on operating flexibility related to, and our ability to comply with, regulatory conditions applicable to us; • the ability to hire and retain key personn ...