Workflow
Old IT systems weigh down bank modernization
Yahoo Finance·2025-09-17 23:57

This story was originally published on CIO Dive. To receive daily news and insights, subscribe to our free daily CIO Dive newsletter. Dive Brief:  Outdated technology is causing banks to lose customers, according to a survey from consulting firm Baringa published Monday. The company surveyed 4,000 U.S. and U.K. residents with bank accounts and 400 U.S. and U.K. bank leaders about the digital customer experience. Legacy technology architecture slowed modernization and hurt customers’ digital experiences, ...