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Stitch Fix dials up personalization to reverse client declines

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. Dive Brief: Stitch Fix’s “strong top line performance was the direct result of the improvements we've made to our client experience and assortment,” CEO Matt Baer said on a Q4 2025 earnings call Wednesday. The apparel box retailer plans to build on its CX momentum with a tool called Vision, which uses generative AI to create imagery of the customer and dress it in shoppab ...