Infosys has launched the Infosys Customer Experience Suite for Salesforce, a set of enterprise solutions designed to automate and optimise customer engagement processes. The release extends Infosys’s collaboration with Salesforce, targeting organisations seeking to scale digital operations and integrate AI-driven automation across sales, service, and marketing channels. Furthermore, the suite leverages Infosys Topaz, a portfolio of AI-based services and platforms, in combination with the agentic AI capab ...