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SBI ordered to pay Rs 1.7 lakh to a Delhi customer for not deducting car loan EMIs despite sufficient balance
The Economic Times·2025-10-28 18:46

SBI returned 11 EMIs of car loansChhaya Sharma, a resident of Karawal Nagar, had filed a complaint against SBI and Despite having sufficient balance, 11 EMIs were returned, three marked as “insufficient funds” and eight as “invalid account.” SBI also levied ₹4,400 as bounce charges.Customer’s complaintSharma argued that her account statements clearly showed adequate balance at the time of EMI deductions, yet the payments were dishonoured. She further stated that even after repeated visits and representation ...