Accessibility StatementSkip Navigation The new report by Rocket Travel by Agoda and Skift reveals framework for brands to close the loyalty value gap with seamless redemptions and cash spend SINGAPORE, Oct. 31, 2025 /PRNewswire/ --Â As customer expectations rapidly evolve, their perception of traditional loyalty models evolves with it. As a result, many loyalty programs face a widening "value gap" between what members want and what brands deliver, according to a new report co-developed by Skift and Rocket T ...