Royal Caribbean chairman talks its COVID resilience, bets on more premium customer experiences
Listen and subscribe to Opening Bid on Apple Podcasts, Spotify, Amazon Music, YouTube or wherever you find your favorite podcasts. Five years after the pandemic brought global travel to a standstill, Royal Caribbean (RCL) has emerged as one of the strongest players in the cruise industry. Richard Fain, CEO of the Miami-based company from 1988 to 2022, said the company's recovery is the product of long-term discipline and a bit of optimism. "I'm willing to accept short-term costs for an amazing long-term ...