Target mandates employees smile and make small talk in bid to lift holiday sales
Target wants its employees to spread some holiday cheer — whether they like it or not, according to a report.The Minneapolis-based retailer issued a new directive mandating in-store workers smile and make eye contact and either greet or wave to any shopper that comes within 10 feet, according to Bloomberg News.If a customer steps within four feet, then the service rep is instructed to ask whether they need help or how their day is going, the new guidance said. 3 Target wants its employees to spread some h ...