"Genpact helps insurance enterprises reimagine their business through automated processes, improved decision- making, and strong customer engagements," said Ashish Jhajharia, Lead Analyst – Insurance, ISG. "Genpact's service-as-agentic solutions (SaAgS) complement the expertise of insurance company teams, helping them learn, adapt, and support decision-making through real-world feedback." What makes Genpact stand out? According to ISG: Recognition highlights Genpact's leadership in insurance agentic AI, Glo ...