Key Takeaways XEL is deploying AI-enabled Opower to support energy programs and enhance customer experience.The platform will provide personalized rate tools, real-time usage tracking and automated demand response.Xcel Energy expects diversified revenues, improved planning and lower costs through AI-driven analytics.Xcel Energy Inc. (XEL) is poised to deploy personalized energy services using AI-enabled Oracle Opower, a customer engagement platform designed to support energy programs, enhance the customer e ...