The Financial Conduct Authority (FCA) in the UK has outlined a series of steps to examine and raise UK home and travel insurance standards in response to a super complaint filed by consumer body Which?. The FCA will focus on claims-handling practices and the clarity of information available to policyholders. Which? submitted its super complaint to the FCA in September 2025, raising concerns about how consumers are treated when making home and travel insurance claims, and urging greater regulatory attent ...