Fraud and financial crime are unfortunately widespread, and staying vigilant is essential. That vigilance sometimes means that legitimate customers experience temporary disruptions, such as fund freezes. Our goal is always to minimize that impact while fulfilling our obligations.Chet: “ We consider that trade-off every day. On one hand, we have a clear moral and regulatory responsibility to keep our customers safe and help maintain the integrity of the financial system. On the other hand, we have a duty to ...