BrightSpring Health Services Maps AI Efficiency Push, Specialty Pharmacy Growth at Conference
On technology, Rousseau said the company continues to invest in “leading systems” to provide real-time data and improve outcomes. He added that BrightSpring hired a chief technology officer roughly six to seven months ago and is building an internal AI team alongside external vendors. Rousseau said the company has “seven or eight key initiatives for 2026” tied directly to planned efficiency improvements, describing these as multi-year efforts spanning procurement, internal process improvement, systems, and ...