Bank of America tech chief shares AI strategy focus
This story was originally published on CIO Dive. To receive daily news and insights, subscribe to our free daily CIO Dive newsletter. Bank of America is advancing its AI strategy as it finds ways to move beyond task-specific pilot projects and toward process transformation. The financial institution established an AI strategy centered around governance, innovation sessions and problem solving. Last spring, the bank reported that more than 90% of its roughly 213,000 employees are using its Erica for Employ ...