McDonalds is removing its AI drive-thru voice ordering system from over 100 restaurants after its mishaps went viral
McDonald's(MCD) Business Insider·2024-06-17 01:07McDonald's is removing its Automated Order Taker technology from over 100 restaurants.The food chain collaborated with IBM in 2021 to develop and deploy the AI software.Videos showing flaws with the technology at McDonald's drive-thrus went viral in 2023. Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Read preview Thanks for signing up! Access your favorite topics in a personalized feed while you're on the go. Email address By ...