用生成式人工智能展望客户服务的新时代
Capgemini·2024-12-23 15:05
| --- | --- | --- | --- | --- | |-------|---------------|-------|-------|-------| | | | | | | | | | | | | | | Should after- | | | | | | | | | | | | | | | | | | sales service | | | | Lousy restaurants that entice patrons with alluring aromas but disappoint them with slow, incompetent service are like businesses that strike a chord with customers initially but fall flat when it's time to support them. 2 Envision a new era of customer service with generative AI 3 https://www.gartner.com/en/newsroom/press-relea ...