In our mobile-first world, the lines between communication and financial services have blurred. People – including me – use their mobile devices for everything, and banks don’t want to be left behind or to be just another app among dozens of other options. That is especially true as fintechs expand into a broader range of financial services and tech giants, like Apple and Google, venture into payments and other financial services. For their part, telcos want to provide more than just the infrastructure ...