Seen in this context, Kirkby’s market-friendly announcements were largely a confirmation of the strategy already in train, rather than representing an ambitious new approach.Under predecessor Philip Jansen, BT doggedly pumped billions of pounds into full-fibre broadband. Kirkby’s arrival coincided with the peak of that spending, allowing her to dial it back just as the telecoms giant began to cash in on the investment.But even Kirkby’s most ardent supporters acknowledge that she was blessed with impeccable ...