Over the past few years, visibility has become table stakes. Every platform claims to offer real-time tracking and dashboards packed with data. Yet operations teams are still firefighting, still scrambling to explain delays, and still missing service level agreements. Nidhi Gupta, co-founder and CEO of Portcast, sees the problem clearly. “Operators shouldn’t spend their days narrating problems or looking at datasets,” she said. “The data should be talking to them.” Why traditional visibility isn’t enou ...