salesforce.com, inc. (NYSE:CRM) Jefferies 2021 Virtual Software Bus Tour January 14, 2021 12:00 PM ET Company Participants Bill Patterson - EVP and General Manager, CRM Applications Conference Call Participants Brent Thill - Jefferies Brent Thill Welcome back to The Jeffries Software Conference. I am your host Brent Thill. Thanks for joining. We're here today with salesforce.com, Bill Patterson, EVP and General Manager of CRM Applications. Bill, again runs Sales Cloud, Service Cloud and Salesforce essential ...