EGain (EGAN) came out with quarterly earnings of $0.04 per share, beating the Zacks Consensus Estimate of $0.01 per share. This compares to earnings of $0.12 per share a year ago. These figures are adjusted for non-recurring items.This quarterly report represents an earnings surprise of 300%. A quarter ago, it was expected that this maker of customer engagement software would post earnings of $0.02 per share when it actually produced earnings of $0.08, delivering a surprise of 300%.Over the last four quarte ...