Workflow
Can Twilio's Cross-Sell Strategy Unlock Higher Profitability?
TWLOTwilio(TWLO) ZACKS·2025-06-13 21:30

Key Takeaways Twilio's cross-sell push encourages customers to adopt multiple services beyond messaging. Large customers spending over $500,000 annually grew 37% year over year in the first quarter. Twilio is investing in sales training and easier product integration to support cross-sell growth.Twilio Inc. (TWLO) is working hard to turn its strong revenue growth into lasting profits. Notably, the company’s revenues grew 12% year over year in the first quarter of 2025, but non-GAAP gross margin contracted ...