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Starbucks plans to phase out its mobile-only stores for a future with more 'warmth and human connection'

Starbucks' grab-and-go stores are on the way out. On Tuesday, the coffee store chain announced that it's discontinuing its mobile order-only store model.Around 80 to 90 pickup-only locations in the US, many of which are located in office buildings and offer no seating, will be phased out, said CEO Brian Niccol. Some will be converted into full-service stores with room to linger. "These stores felt too transactional and didn't deliver the warmth or human connection our customers expect," Niccol told invest ...