Question-and-Answer SessionMark JordanGoldman Sachs Group, Inc., Research Division Excellent. Well, being a diversified auto services business, I think it's probably best to take this segment by segment and what better segment to start with than the Take 5. I think some in the audience may not be too familiar with how the quick lube model is differentiated by maybe their local corner repair shop where oil changes are done. So could you talk about what makes the quick lube model different? What makes Take 5 ...