CAMDEN, N.J.--(BUSINESS WIRE)-- #AmericanWater--American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., showcased its customer experience leadership at the 2025 J.D. Power Utility Client Conference, held September 10 – 11 in Denver, Colorado. Lauren Slepian, Director, Customer Strategy, Innovation and Performance at American Water, spoke on the company's approach to transforming the customer experience through strategy, journey mapping and data-driven improvements ...