In the message to employees Thursday, Niccol said the company had reviewed and identified stores where the company would be "unable to to create the physical environment our customers and partners expect, or where we don't see a path to financial performance."In addition to focusing on the customer experience, Niccol has enacted additional changes to operations including a return to four days in office, beginning next month. He's also brought on a new executive team including CFO Cathy Smith, Global Chief B ...