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Apivia Courtage Brings Agentic AI to its Contact Centers With SoundHound’s Amelia 7 Platform

Pilot already underway as the insurer seeks to reinvent self-service with AI agents that can reason, act, and perform complex tasks SANTA CLARA, Calif., Oct. 08, 2025 (GLOBE NEWSWIRE) -- SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice and conversational AI, and Apivia Courtage, part of AEMA Group, one of the world’s largest mutual and cooperative insurers, today announced that they are innovating together to bring agentic AI to Apivia Courtage’s contact centers via SoundHound’s Amelia 7 AI agen ...