Salesforce has unveiled plans to invest $1bn in its Mexican operations over the next five years, focusing on expanding technical capacity and service delivery in the region. The investment will fund a new office in Mexico City’s Polanco district, which will serve as a site for up to 2,000 employees and house a Global Delivery Centre (GDC). The GDC will provide multi-lingual consulting in English, Spanish, and Portuguese, supporting clients throughout the Americas with Salesforce’s Agentforce platform. T ...