Amazon's cloud unit on Tuesday announced AI-enabled software designed to help clients better understand and recover from outages. DevOps Agent, as the artificial intelligence tool from Amazon Web Services is called, predicts the cause of technical hiccups using input from third-party tools such as Datadog and Dynatrace. AWS said customers can sign up to use the tool Tuesday in a preview, before Amazon starts charging for the service.The AI outage tool from AWS is intended to help companies more quickly figu ...