T-Mobile, one of the top three phone carriers in the U.S., is reportedly following in the footsteps of one of its main competitors as it rapidly loses loyal customers. In September, T-Mobile made it loud and clear that it is heading in a new direction when it named Srini Gopalan as its new CEO, officially replacing Mike Sievert, who had held the position for over five years, on Nov. 1. The change came after T-Mobile revealed in its latest earnings report that during the third quarter of this year, its p ...