Data, Automation, Digital Technology Being Leveraged by Govt Workers to Improve Efficiency, Report Reveals
Equifax (NYSE: EFX) has released its Social Services Outlook Index. The survey of 500 government social service workers supporting programs such as Medicaid, SNAP and TANF found that the majority or around 54% of respondents say their workplace is very efficient, and all respondents (100%) expect their work to be more efficient in the coming year, “helping them expedite appropriate aid delivery to eligible applicants.”The survey shared by Equifax underscores the role of data and automation in public service ...