T-Mobile is reportedly mounting pressure on its employees at a time when it is losing loyal customers. During the third quarter of 2025, the phone carrier saw its postpaid phone churn, which represents the amount of customers who canceled their phone service, reach 0.89%, according to its latest earnings report. This is 3 basis points higher than the churn T-Mobile reported for the same quarter in 2024. The increased customer losses follow the company’s decision to raise monthly bills in late 2024 and e ...