Last week, the provider of voice and conversational AI technology announced the acquisition of Interactions, a pioneer in AI for customer service and workflow orchestration. SoundHound said the deal will strengthen its position in agentic AI and accelerate its market penetration in customer service across enterprise businesses. Santa Clara, Calif.-based SoundHound purchased Interactions for $60 million in cash, with the potential for additional payments earned contingent on the achievement of certain revenu ...