Key Takeaways SOUN is using agentic voice AI to reduce staff burden and improve healthcare access.The Amelia platform handles triage, scheduling, refills, and outreach with built-in safeguards.Healthcare is a small but strategic vertical as SOUN scales regulated enterprise deployments.Voice AI is emerging as a practical tool to address some of healthcare’s most persistent challenges—staff shortages, administrative overload and fragmented patient communication. SoundHound AI (SOUN) believes conversational an ...