"Early on in business, success is very fragile," Eckles said. "It's easy to make a mistake that's so big that it's not recoverable."But growth came with real risk. By the time they reached their fifth location, the Eckleses had taken on $150,000 in debt to build two mall kiosks.In the early days, the couple handled everything themselves, working every shift for the first four months and adding a personal touch by sealing each cup with a smiley-face sticker. Once the business began to break even, they hired ...