事件概述 - 网络安全公司Cloudflare发生全球性服务中断，持续数小时后于纽约时间上午10点左右解决 [1] - 中断导致包括美国联邦能源管理委员会、ChatGPT、新泽西交通局及社交媒体平台X在内的众多网站无法访问 [1] 事件原因 - 中断始于美国东部时间上午6点20分左右，公司观察到其一项服务的“异常流量激增” [2] - 根本原因为一个用于管理威胁流量的自动生成的配置文件，该文件条目数量超出预期大小，触发了处理Cloudflare多项服务流量的软件系统崩溃 [2][3] - 公司声明无证据表明存在网络攻击或恶意活动 [2] 影响范围 - 中断影响了全球数十万使用Cloudflare软件的公司，这些公司依赖其作为网站与终端用户之间的缓冲和保护层 [5] - 具体受影响的实体包括人工智能聊天机器人Claude、全球食品和农业巨头嘉吉公司（Cargill Inc）和路易达孚公司（Louis Dreyfus Co） [7][8] - 新泽西交通局的网站和移动应用程序也受到影响，服务出现暂时不可用或缓慢情况 [9] 历史对比与行业背景 - 公司过去几年曾经历数次中断，例如2019年7月的软件漏洞导致Discord、Shopify Inc、SoundCloud和Coinbase等数千个网站离线长达30分钟 [4] - 2022年6月的中断影响了其19个数据中心的流量，导致主要网站和服务关闭约一个半小时 [4] - 此次事件是互联网依赖“相对少数参与者”的最新例证，Cloudflare被描述为“你从未听说过的最大的公司” [7] - 与专注于保护计算机和服务器的CrowdStrike不同，Cloudflare主要保护网站和平台等互联网基础设施 [6] - 上月亚马逊公司（Amazon.com Inc）的云服务也发生过类似中断，持续约15小时，影响了包括苹果公司（Apple Inc）、麦当劳（McDonald's Corp）和Epic Games Inc在内的主要公司运营 [11]

Internet infrastructure company Cloudflare was hit by an outage on Tuesday, knocking several major websites offline for global users.OpenAI's ChatGPT and Elon Musk's social media platform X appear to have been affected by the Cloudflare issues, according to Downdetector, which itself could not be accessed for some users.A Cloudflare spokesperson said the company observed a "spike in unusual traffic" to one of its services around 6:20 a.m. ET, causing some traffic passing through its network to experience er ...

ChatGPT, social-media platform X and NJ Transit were among the websites blocking some users’ access on Tuesday as the web security firm Cloudflare Inc. worked to address a widespread, worldwide networking outage.Cloudflare was investigating an issue that “potentially impacts multiple customers,” the San Francisco-based company said on its website. The same page shows Cloudflare had been experiencing issues with a customer support portal, and had been scheduled to conduct some scheduled maintenance in some ...