Motor insurers have changed how they settle claims after the Financial Conduct Authority (FCA) found some customers were underpaid on stolen or written-off vehicle claims, leading to what the regulator described as “unfair payouts”. An estimated 270,000 motorists are now expected to receive £200 million in compensation for historic claims that breached rules on handling claims fairly. According to the FCA, £129 million has already been paid to almost 150,000 customers, with a further £71 million due to 12 ...