Lowe's omnichannel strategy

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Home Depot's Focus on Omnichannel: Real Impact or Buzzword?
ZACKS· 2025-08-01 01:11
Key Takeaways HD fulfilled more than 45% of online orders through stores in Q1, showing traction in omnichannel execution.Omnichannel efforts include app upgrades, Pro personalization and frictionless returns to boost loyalty.Despite gains, Q1 comp sales fell 2.8% as macro pressure and weak DIY demand weighed on performance.The Home Depot Inc. (HD) continues to steal the spotlight for its omnichannel strategy as a key lever for long-term growth, blending physical retail with digital convenience to serve evo ...