eGain Corporation (NASDAQ:EGAN) Q2 2021 Earnings Conference Call February 10, 2021 5:00 PM ET Company Participants Jim Byers - MKR Investor Relations Ashu Roy - Chief Executive Officer Eric Smit - Chief Financial Officer Conference Call Participants Alex Narum - Needham Jeff Van Rhee - Craig-Hallum Richard Baldry - ROTH Capital Mark Schappel - Benchmark Philip Rigby - D.A. Davidson Brett Knoblauch - Berenberg Capital Markets Operator Good day, and welcome to the eGain Fiscal 2021 Second Quarter Financial Re ...