eGain Corporation (NASDAQ:EGAN) Q1 2021 Earnings Conference Call November 10, 2020 5:00 PM ET Company Participants Jim Byers - Investor Relations, MKR Ashu Roy - Chairman and Chief Executive Officer Eric Smit - Chief Financial Officer Conference Call Participants Philip Rigby - D.A. Davidson Koji Ikeda - Oppenheimer Richard Baldry - ROTH Capital Jeff Van Rhee - Craig-Hallum Mark Schappel - Benchmark Operator Good day, and welcome to the eGain Fiscal 2021 First Financial Results Conference Call. Today's conf ...