eGain Corporation (NASDAQ:EGAN) Q3 2020 Earnings Conference Call May 7, 2020 5:00 PM ET Company Participants Jim Byers – MKR Investor Relations Ashu Roy – Chief Executive Officer Eric Smit – Chief Financial Officer Conference Call Participants Koji Ikeda – Oppenheimer Ryan MacDonald – Needham Mark Schappel – Benchmark Richard Baldry – Roth Capital Operator Good day, and welcome to the eGain Fiscal 2020 Third Quarter Financial Results Conference Call. Today’s conference is being recorded. At this time, I wou ...