eGain Corporation (NASDAQ:EGAN) Q2 2020 Earnings Conference Call February 6, 2020 5:00 PM ET Corporate Participants Jim Byers - MKR Group Ashu Roy - Chief Executive Officer Eric Smit - Chief Financial Officer Conference Call participants Chad Schoening - Oppenheimer Mark Schappel - Benchmark Richard Baldry - ROTH Capital Rudy Kessinger - Craig-Hallum Capital Group Alex Narum - Needham & Company Operator Good day. And welcome to the eGain's Fiscal 2020 Second Quarter Financial Results Conference Call. Today' ...