eGain Corporation (NASDAQ:EGAN) Q3 2019 Results Earnings Conference Call May 8, 2019 5:00 PM ET Company Participants Jim Byers - MKR Group Ashu Roy - Chief Executive Officer Eric Smit - Chief Financial Officer Conference Call Participants Ryan MacDonald - Needham Richard Baldry - ROTH Capital Mark Schappel - Benchmark Operator Good day and welcome to the eGain Fiscal 2019 Third Quarter Financial Results Conference Call. Today's conference is being recorded. At this time, I'd like to turn the conference over ...