Northern Trust Corporation (NASDAQ:NTRS) Q4 2023 Earnings Conference Call January 18, 2024 9:00 AM ET Jennifer Childe Michael OÂ'Grady We focused much of our efforts in 2023 on expense control, making various structural and governance changes to enable sustained long-term productivity improvements. Actions included disciplined headcount management, vendor consolidation, rationalization of our real estate footprint, and process automation. Although we brought our year-over-year expense growth down in each qu ...