The Hanover Insurance Group, Inc. First Quarter 2021 Results April 30, 2021 To be read in conjunction with the press release dated April 29, 2021, and conference call scheduled for April 30, 2021 First Quarter 2021 Operating Highlights The Hanover Reports First Quarter Net Income and Operating Income(1) of $2.51 and $1.66 per Diluted Share, Respectively; Combined Ratio of 98.8%; Combined Ratio, Excluding Catastrophes(2), of 87.3% • Net premiums written increase of 5.2%*, reflecting growth in all segments • ...