The Hanover Insurance Group, Inc. (NYSE:THG) Q3 2020 Earnings Conference Call October 28, 2020 10:00 AM ET Company Participants Oksana Lukasheva - Vice President, Investor Relations Jack Roche - President and Chief Executive Officer Jeff Farber - Executive Vice President and Chief Financial Officer Dick Lavey - Executive Vice President and President, Hanover Agency Markets Bryan Salvatore - Executive Vice President and President, Specialty Conference Call Participants Mike Zaremski - Credit Suisse Matt Carl ...