SAN JOSE, Calif., Sept. 10, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today announced it has been recognized in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS). This is Zoom’s first inclusion in the Magic Quadrant for CCaaS, just three years after launching Zoom Contact Center in 2022. Zoom believes this recognition highlights the strength of Zoom’s AI-first approach to customer experience, where AI is embedded in the platform from the ground up to support bot ...