One of the most compelling updates this week came from a Harvard Business Review article “Designing a Successful Agentic AI System.” Its authors argue that agentic AI will only deliver value when companies redesign workflows around outcomes, not tasks, and rethink how humans and intelligent systems collaborate.By completing this form, you agree to receive marketing communications from PYMNTS and to the sharing of your information with our sponsor, if applicable, in accordance with our Privacy Policy and Ter ...