"For 25 years, we've lived and breathed the automotive experience," said Karen Gurganious, President of Percepta. "Our team brings an insider's understanding of the industry—across manufacturing, retail, and mobility services—and we apply that knowledge every day to create more meaningful, loyal relationships between brands and their customers. This milestone reflects both our journey and our future—driven by innovation, evolving expectations, and a commitment to elevating automotive CX." Over the past two ...